Control panel extension is incompatible with driver version

Some Windows 11 and Windows 10 PC users are reporting the issue that after upgrading to a newer Windows version/build they experience touchpad malfunction and every time the user tries to access the settings of his mouse, he receives the error message. Control panel extension is incompatible with driver version. This message identifies the likely culprit and provides the most appropriate solutions to the problem. Some affected PC users report that they get the error every time the system starts.

Control panel extension is incompatible with driver version

If you have met the Control panel extension is incompatible with driver version on your Windows 11/10 PC, you can try our recommended solutions in the order presented below and see if it helps to fix the problem on your system.

  1. Restart the computer
  2. Update the pointing device driver
  3. Reinstall the pointing device driver
  4. Uninstall Windows Update
  5. Perform System Restore
  6. Run the Hardware and Devices Troubleshooter
  7. Replace the pointing device

Let’s take a look at the description of the process involved regarding each of the listed solutions.

1]Restart the computer

This Control panel extension is incompatible with driver version error that occurred on your Windows 11/10 PC, is most likely caused by your old or incompatible pointing device driver. If you just updated your pointing device driver, you can simply restart your computer to see if the error goes away. Otherwise, try the next solution.

2]Update the pointing device driver

Update the pointing device driver

You are likely to encounter the problem due to an incomplete Synaptics driver. In this case, you should try to force the driver update via Device Manager.

You can manually update the pointing device driver via Device Manager if you have already downloaded the .inf Where .sys file for the driver or update the driver via command prompt. You can also get driver updates from the Optional Updates section under Windows Update.

However, if the latest drivers are installed, you can roll back the driver or download and install an older version of the driver and see if it works for you.

3]Uninstall/reinstall the pointing device driver

Uninstall/reinstall the pointing device driver

If updating and/or rolling back the driver didn’t work, you can uninstall the pointing device driver, then restart your PC – on startup, Windows will scan for hardware changes and automatically reinstall the generic pointing device driver. Synaptics pointing which in some cases is enough for the touchpad to work smoothly. You can also download the latest driver from the pointing device manufacturer’s website and install it on your system if you prefer not to use the generic driver which may offer limited functionality.

4]Uninstall Windows Update

Uninstall Windows Update

As reported by some affected PC users, the issue in question started occurring after a recent Windows update. In this case, to fix the problem, you can go ahead and uninstall the apparently “problematic” update for your system.

5]Perform System Restore

System Restauration

This solution is an alternative to uninstalling the Windows update which is triggering the prominent error. You can use system restore (all changes such as app installs, user preferences, and anything else done after the restore point will be lost) to revert to a date you are sure the pointing device was functioning normally.

To perform System Restore, follow these steps:

  • hurry Windows key + R. to invoke the Run dialog box.
  • In the Run dialog box, type rstrui and press Enter to run the System Restauration Wizard.
  • On the initial System Restore screen, click following.
  • On the next screen, check the box associated with Show more restore points.
  • Now select a restore point before the time when you noticed the problem on your device.
  • Click on following to go to the next menu.
  • Click on To finish and confirm at the last prompt.

The next time you start the system, your computer’s old state will be applied. The current issue should be resolved now. Otherwise, you can reset the PC or continue with the next solution.

6]Run the Hardware and Device Troubleshooter

Hardware and Peripheral Troubleshooter

This solution requires you to run the Hardware and Devices troubleshooter to fix the problematic devices. Chances are you are dealing with a hardware issue related to your system’s built-in touchpad.

If the automated wizard was not helpful, you can try the next solution.

7]Replace the pointing device

At this point, you’re probably dealing with a faulty pointing device. In this case, you can hire the services of a hardware technician to repair the internal pointing device or completely replace the hardware. You can also use an external USB mouse or a wireless mouse.

I hope this helps you!

What is the Control Panel extension?

Some of the system items found in Control Panel are extensible. To install a Control Panel extension, register your Shell extension. Since the only shell extensions supported by Control Panel items are property sheets, the record should be under the shellexPropertySheetHandlers subkey.

Is there a control panel for Mac?

System Preferences is the equivalent of a Control Panel on a Mac computer. On every new Mac, you should be able to find System Preferences in the default Dock. It’s the gray icon that looks like a gear; click it once to launch System Preferences.